Privacy Policy

When you visit our website, request an appointment, sign up for text or email updates, or visit White Pearl Medical Spa in person, we may collect the following types of information:

• Contact details, including your name, phone number, email address and mailing address
• Appointment and scheduling information, including services requested and appointment history
• Health and treatment information you voluntarily provide during consultations, relevant to the aesthetic and medical services we offer
• Payment information processed through our booking and payment systems
• Website usage data, including pages visited, device type and general location, collected through cookies and similar technologies

We use the information we collect to:

• Schedule, confirm and remind you of appointments
• Communicate with you about your treatment, account or visit
• Send promotional offers and updates, where you have opted in to receive them
• Improve our website, services and patient experience
• Comply with legal, medical record-keeping and regulatory requirements

If you provide your mobile number and opt in to text communications, you are agreeing to receive text messages from White Pearl Medical Spa.

• Message types: appointment confirmations, appointment reminders, promotional and marketing offers, and account notifications
• Message frequency: varies based on your appointments and interactions with us, typically up to 4 to 8 messages per month
• Opt-in methods: submitting our website contact or booking form, signing up in office, or providing your number by phone and agreeing to receive texts

You can opt out of SMS messages at any time by replying STOP. Message and data rates may apply.

Our website uses cookies and similar tracking technologies to understand how visitors use our site, remember preferences and improve site performance. You can control or disable cookies through your browser settings, though some site features may not function properly without them.

We use industry-standard safeguards to protect your information, including SSL/TLS encryption for data transmitted through our website and PCI-compliant handling of payment information. While we take reasonable steps to protect your data, no method of transmission or storage is completely secure.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal or medical record-keeping obligations
• Opt out of marketing communications, including SMS and email, at any time

To exercise any of these rights, contact us using the information in the Contact Us section below.

Our services, website and SMS program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business, such as scheduling platforms and payment processors, solely for the purpose of providing our services to you.

We may also disclose information when required by law or to protect the rights, safety or property of White Pearl Medical Spa or others.

If you have questions about this Privacy Policy or how your information is handled, reach out to us: